(11-01-2014 04:31 AM)owl40 Wrote: There are seven distinct segments of people coming to Rice games (some may have more)... Approach has to be maximize all of them with individual approaches as they are all sub-optimal in some way. They are also different so one-size-fits all does not work... Looking at TCU and Baylor are great examples. Baylor, TCU, and Rice were equals in the 80's and 90's on-the-field and with attendance figures. I remember playing in front of many empty stadiums in Waco and Ft. Worth. Now the gap is enormous due to their ability to not only win on the field but also hit the same groups below in their locations/stadiums.
1) The Loyalists. You have probably ~2K season ticket holders that are price inelastic and loyalists (people on this board at top of list). Many of them have been season ticket holders for decades and are with the program through thick and thin. SOLUTION: Better marketing/outreach to people with emotional connection to University. The average age in the chairbacks is over 60. Same loyal group that was there in the 80's is there today. Have graduated tens of thousands of people since that time but retention or attracting them to this group is very low.
2) Opponent Fans. You have a group that comes b/c of the opponent. We have traditionally relied upon this group to get reported attendance from low 10's to above 20. Opponent travels well (A&M, UTSA, etc.) and we put a big attendance number up. Opponent does not travel well (FAU) and we put up a smaller one. SOLUTION: Get to P5. Single biggest thing to increase attendance at HRS. Immediately have an extra 10-30K at every HRS game. It is worth an extra $5M to the program in increased ticket sales each year vs. current approach.
3) Students. Student turn-out has languished for years. Partly due to increase in Intl students, partly due to scheduling/timing (games during exams, breaks, other campus events, etc.), partly due to product on the field. SOLUTION: I think Bailiff and company have done as much as they can with delivering pizzas, engaging students, Intl. day to teach FB, etc. Only way to improve here is part via scheduling opponents that students care about and winning on field. Not going to change admissions or some other way to enroll more FB fans into Rice.
4) Parents/Friends of Players/Coaches. Same section for decades is full of proud people watching their kid, relative, friend, etc.. After that person stops playing you stop seeing those people. SOLUTION: Need better outreach to those people. They likely have an emotional connection to Rice b/c of who they know that played there. I don't know what type of data capture we get from these folks to market to them to return, buy season tickets, etc. My guess is that we don't do any of this b/c the players just print their name on a form and form gets thrown-away when done. I think there are a few thousand incremental season ticket holders in this group if we could find them. Given how much recruiting is done in H-Town/TX, likely these people are not far from HRS today.
5) Alumni not in group 1. If you graduate ~1000 people each year, you should have tens of thousands over time. The joke of can't fill-up Rice stadium with all its alumni is not true in a ~50K stadium with the tarps. Average age of Rice alum at games is still too high. SOLUTION: After conference affiliation discussion, this is area where there should be much more attention in marketing to alums. I don't see enough done here to get this group back to games.
6) Football Fans in H-Town area. Plenty of them, plenty affiliated with Medical Center, etc. I know a big focus area for JK. Understand why given the large market to attract. Question is really how. Of course winning helps. SOLUTION: Engage Medical Center, West U, etc. with incentives, programs, affiliation to the 'community' around them, etc.
7) "Promotions" like bands, kids groups, cheerleading groups, etc. Always been the Rice Marketing gimmick to inflate attendance #'s against schools that don't travel well. SOLUTION: Despite being an attendance gimmick, getting kids to the game, on-the-field, etc. does help your attendance #'s and potential to engage them later in life from those memories. Also does provide a service to the community which matters. Focus on gameday experience for this crowd is critical (more minor league baseball than tradition filled college football) to build those memories.
Could add plenty of additional tactics to get more of these segments to game but bigger point is that you need a surgical and holistic approach vs. debating on this board which is segment is most important. Answer is they all are important to solve the attendance problem.
I think 1, 3-5 and 7 create the base which ranges from 10K to 15K or so every game (just a guess based on reported numbers, may be less).
Attracting 6 is going to be tough in today's culture with so many other games on TV.
I will watch a Rice game on TV over going to any other game. LSU, Texas, Aggie, TCU and "every other university" fans are pretty much the same. If their team is on TV, they generally are going to be on their couch or in their favorite chair or at a watch party.
Absent an invite from a Rice friend or a promotion (#7) . . . fans of other schools will come if their team is playing us, or maybe if there is a game of real significance (CUSA championship).
We need to maximize 3 and 5. Absent those of us in #1, these two groups are victory-dependent to a significant degree.
CUSA may be the best option in this case, at least for the short term. I don't know that there's really any other option in any case at this juncture. And wins over Kansas, Army and the like do NOT hurt.
Playing more familiar foes appeals to us in group #1 - - but I'm not sure matter quite so much to alumni who graduated over the last 15 years (post-SWC).
Now if they and their friends met at Rice Stadium 5 times a year to have a good time and watch a good game . . . . . .
At any rate, if it were an easy problem to solve, we wouldn't be having this discussion.
And attendance and fan interest is at the core of our move from SWC to CUSA.
P.S. - Unless you're counting grad students, we still don't graduate 1,000 a year. And by and large, undergrads are more likely to develop the ties we're looking for (acknowledging we have some great grad school fans as well), for somewhat obvious reasons.