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I Root For: Memphis, Queens (NC)
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Memphis BB Season Tickets down 25% last season.
Quote:Memphis basketball season tickets dropped 25% in Penny Hardaway's best season. How officials explained it
Jason Munz
Memphis Commercial Appeal
Memphis basketball season ticket sales took a significant hit in 2022-23.
The university reported 8,397 season tickets sold – the fewest of Penny Hardaway’s five seasons as coach and a year-over-year decrease of 2,913 (or, 25.7%) – according to figures provided by the school to The Commercial Appeal via open records request.
“It’s a concern, but there aren’t alarms going off,” University of Memphis athletic director Laird Veatch told The Commercial Appeal earlier this month.
Hardaway’s Tigers advanced to the NCAA Tournament for the second straight season, falling to eventual Final Four participant FAU in the first round. Overall, Memphis enjoyed its best season of the Hardaway era, finishing 26-9. Led by All-America point guard Kendric Davis and all-conference forward DeAndre Williams, the Tigers won their first AAC Tournament championship, beating No. 1 Houston in the title game for the program’s first win over a top-ranked team.
Veatch and other athletic department officials take a variety of factors into consideration when digesting the steep decline, including overall industry-wide trends and a 15% year-over-year increase in tickets scanned (actual attendance). Five games at FedExForum during the 2022-23 season saw a higher number of tickets scanned than season tickets sold: Houston (13,302), Ole Miss (10,720), Tulane (8,824), Cincinnati (8,673) and Texas A&M (8,554). Three more games (East Carolina, VCU and South Florida) also drew more than 7,000 each through the turnstiles.
The Tigers' home non-conference schedule for 2023-24 has not been finalized, although several opponents are in place, including Vanderbilt and Virginia. Memphis is in the process of finalizing a home-and-home series − which would begin in Memphis later this year − with another Power 5 program, according to multiple sources with direct knowledge of the deal.
The COVID-19 pandemic also played a part, officials said, noting some season ticket holders’ payments were rolled over from 2020-21 to 2021-22, which could have led to a change in spending habits and led to some opting not to renew.
Another mitigating factor, according to Memphis officials, was the department’s decision to discontinue the sale of more than 1,500 season tickets to secondary market buyers.
“We had a lot of brokers, for lack of a better term, buying season tickets who would then sell them,” said Adam Walker, executive associate athletic director. “We cut that out just to have a little bit more control of the market.”
The low water mark for season ticket sales (4,115) came in 2017-18 (former coach Tubby Smith’s final season). Two years later, on the heels of Hardaway’s first No. 1-ranked recruiting class, Memphis reported 14,144 season tickets sold.
Veatch, while hopeful of a rebound, is confident the athletic department will adapt to the climate.
“Habits and patterns are changing,” he said. “You just have to adjust the product and how you sell it. We’re just going to have to look at it differently and take a different approach.”
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