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Championship game tickets order question
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geosnooker2000 Offline
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Post: #1
Championship game tickets order question
I thought I did it correctly, but when I clicked "place order" to get to the part where you enter your credit card information, the total was $0. Which got me to wondering... It appeared as though my seats and parking pass was already entered/selected - total of $145 - on the previous screen, but I didn't actually "click" on anything. Was I supposed to? Has anyone else done this and can confirm that you don't have to actually CHOOSE tickets and parking? I tried going through it again to see if that was needed, but when I click on "season renewal application", it says:

Quote:2019 AAC Football Championship Game Order Form - Completed
Thank you for paying your application in full. If you have any questions, please call the ticket office.

I suspect I did it right, but I want to be sure.
(This post was last modified: 11-29-2019 02:20 AM by geosnooker2000.)
11-29-2019 02:18 AM
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wylioats Offline
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Post: #2
RE: Championship game tickets order question
I ordered my tix (followed the process step by step) but never received a confirmation that they were ordered. So I canceled out my original order then reordered, still no confirmation. Called the ticket office (talked to some woman who acted like she was tired of these type calls, very short and irritated in her response) and was told I shouldn't have canceled and reordered because it causes confusion in the system and just to leave it as is, I mean wtf, talk about confusion. Anyway, based on if we win our game Friday, I'm calling the ticket office back on Monday to find out if my order actually went thru.
11-29-2019 08:14 AM
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aardWolf Offline
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Post: #3
Championship game tickets order question
It was supposed to show zero dollars. They will charge you on Monday if we win today.
11-29-2019 08:41 AM
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aardWolf Offline
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Post: #4
Championship game tickets order question
I placed my order and got a confirmation email. It had a zero dollar total, and the line item was:

2019 AAC Football Championship Game Order Form
11-29-2019 08:42 AM
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TIGERBUDDY Offline
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Post: #5
RE: Championship game tickets order question
(11-29-2019 02:18 AM)geosnooker2000 Wrote:  I thought I did it correctly, but when I clicked "place order" to get to the part where you enter your credit card information, the total was $0. Which got me to wondering... It appeared as though my seats and parking pass was already entered/selected - total of $145 - on the previous screen, but I didn't actually "click" on anything. Was I supposed to? Has anyone else done this and can confirm that you don't have to actually CHOOSE tickets and parking? I tried going through it again to see if that was needed, but when I click on "season renewal application", it says:

Quote:2019 AAC Football Championship Game Order Form - Completed
Thank you for paying your application in full. If you have any questions, please call the ticket office.

I suspect I did it right, but I want to be sure.
02-13-banana That last sentence says it all. If you have any questions call the ticket office.
11-29-2019 09:53 AM
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tigertate Offline
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Post: #6
RE: Championship game tickets order question
System keeps telling me I have no Renewal Applications available. What am I doing wrong? I am trying to follow the directions in the e-mail. 03-banghead
11-29-2019 09:38 PM
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Stammers Offline
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Post: #7
RE: Championship game tickets order question
Our virgin AAC championship home game fans are adorable.
11-29-2019 10:15 PM
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Atlanta Offline
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Post: #8
RE: Championship game tickets order question
Very confusing. I have attempted several times to purchase championship game tickets from the notice I received as a season ticket holder. I get an invoice total but no way to pay (& this is now after we won today). No confirmation & counter at the bottom of the page just keeps counting down.
11-29-2019 11:46 PM
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Bill83 Offline
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Post: #9
RE: Championship game tickets order question
I just tried to order at gotigergotix and when I click on 2019 AAC Championship game tthere is a red message that says no dates available.

Anyone have any ideas?

Ok, so we found the email from UM and followed the (convoluted steps, i.e. go to season ticket renewal tab, but they are not asking you to renew yet, etc.) and manage to walk through the same process of those above.

Just sharing in case some on is as dense as I am.
(This post was last modified: 11-30-2019 10:48 AM by Bill83.)
11-30-2019 10:33 AM
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Atlanta Offline
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Post: #10
RE: Championship game tickets order question
You can get past that no application statement by first clicking the Manage My Account button. There you will see your application & the costs but when you go to the cart page there is nothing there???? Still confused......
11-30-2019 10:51 AM
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aardWolf Offline
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Post: #11
Championship game tickets order question
I got it to work the day they sent the original email, so I can’t go back and try again to help
11-30-2019 11:06 AM
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geosnooker2000 Offline
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Post: #12
RE: Championship game tickets order question
Yeah, at this point, if you are still having trouble, I would suggest calling the ticket office as it says to in the email. Call now. I bet they've got a recording about it if they don't have personnel actually manning the phones.
11-30-2019 11:10 AM
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uskjtc02 Away
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Post: #13
RE: Championship game tickets order question
Your charge will come this week.
11-30-2019 11:33 AM
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MemTiger90 Offline
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Post: #14
RE: Championship game tickets order question
We better sell a ton because Cincy won't be bringing anything but moms and dads of players.
11-30-2019 01:50 PM
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aardWolf Offline
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Post: #15
Championship game tickets order question
“The ticket renewal deadline is Monday, December 2 at noon. After that time, all seats will be made available to the general public. Please contact the Tiger Ticket Office at 901.678.2331 with any questions or for more information.”

Make sure to handle it by noon Monday
11-30-2019 01:55 PM
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TigerBlue4Ever Offline
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Post: #16
RE: Championship game tickets order question
Got mine but it sure was a convoluted process. I went to gotigersgo.com and logged in with my username and password, I auto-filled all the information but when I entered my email address it told me that email was already in use, even though the autofill info was all mine. I had to create a new account to get past it. Anyway, section 106 lower level row 37, sucks that it's right smack in the middle of the row meaning I'll have to crawl over 13 people to get to the aisle. BUT I aint complaining! (not much anyway). I'm going to get to be a witness to an historical moment when we win the AAC championship that will get us into the Cotton Bowl!
11-30-2019 04:29 PM
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TigerBlue4Ever Offline
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Post: #17
RE: Championship game tickets order question
(11-30-2019 01:50 PM)MemTiger90 Wrote:  We better sell a ton because Cincy won't be bringing anything but moms and dads of players.

There aren't a lot of primo seats left and of those that are they are singles.
11-30-2019 04:29 PM
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Unionman76 Offline
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Post: #18
RE: Championship game tickets order question
(11-30-2019 04:29 PM)TigerBlue4Ever Wrote:  Got mine but it sure was a convoluted process. I went to gotigersgo.com and logged in with my username and password, I auto-filled all the information but when I entered my email address it told me that email was already in use, even though the autofill info was all mine. I had to create a new account to get past it. Anyway, section 106 lower level row 37, sucks that it's right smack in the middle of the row meaning I'll have to crawl over 13 people to get to the aisle. BUT I aint complaining! (not much anyway). I'm going to get to be a witness to an historical moment when we win the AAC championship that will get us into the Cotton Bowl!

so these were not your season tickets ?
11-30-2019 05:00 PM
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aardWolf Offline
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Post: #19
Championship game tickets order question
(11-30-2019 04:29 PM)TigerBlue4Ever Wrote:  
(11-30-2019 01:50 PM)MemTiger90 Wrote:  We better sell a ton because Cincy won't be bringing anything but moms and dads of players.

There aren't a lot of primo seats left and of those that are they are singles.


The season tickets are reserved until noon on Monday.
11-30-2019 05:03 PM
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Unionman76 Offline
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Post: #20
RE: Championship game tickets order question
i need an extra (beside season ticket)
11-30-2019 05:05 PM
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