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Is UC Marketing/Ticket Office the worst?
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bww Offline
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Post: #41
RE: Is UC Marketing/Ticket Office the worst?
(09-17-2018 11:00 PM)doss2 Wrote:  They are not very good. Using UPS not FEDEX to send tickets says amateur. UPS left this years tickets outside the house gate and the sprinkler system made them wet. They are crinkled but work.

FEDEX always brings them through the gate to the house and leaves them on the small table on the porch.

Surprised the butler didn't get them for you. Why didn't you leave express instructions with UPS to deliver to your neighbors, the Foley's, to drop them off there?
 
09-18-2018 08:00 AM
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bearcatmill Offline
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Post: #42
RE: Is UC Marketing/Ticket Office the worst?
(09-17-2018 11:00 PM)doss2 Wrote:  
(09-17-2018 11:33 AM)Z-Fly Wrote:  
(09-17-2018 11:30 AM)djtothemoney Wrote:  
(09-14-2018 08:11 PM)Bearcat419 Wrote:  Random question.... Anyone tried scanning digital tickets at the game via a smart phone.

It works fine. I even have a cracked screen.

(09-17-2018 08:02 AM)Z-Fly Wrote:  I've had a handful of issues with the Ticket Office in the past. My account has been a mess for about 8 years now. They have 2 accounts set up for me somehow. Some years when I send my money in, it goes to the wrong account. I know the routine now when that happens.

I figure it is what is it is and deal with it. The tickets aren't that expensive, so I figure you get what you pay for. I also understand the OP's frustrations.

I had the same problem. I called them and they merged my accounts into one. Might want to try and do the same.

I do every year, and I am told it's been done every year. It's not the end of the world. I appreciate you giving me the info though.

They are not very good. Using UPS not FEDEX to send tickets says amateur. UPS left this years tickets outside the house gate and the sprinkler system made them wet. They are crinkled but work.

FEDEX always brings them through the gate to the house and leaves them on the small table on the porch.

LMAO. This is a new one. It's more of a reflection on your staff. My man servant brought them into the house and placed them on my desk.
 
09-18-2018 09:34 AM
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burkat Offline
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Post: #43
RE: Is UC Marketing/Ticket Office the worst?
(09-17-2018 11:00 PM)doss2 Wrote:  They are not very good. Using UPS not FEDEX to send tickets says amateur. UPS left this years tickets outside the house gate and the sprinkler system made them wet. They are crinkled but work.

FEDEX always brings them through the gate to the house and leaves them on the small table on the porch.

Your estate doesn't have a gatehouse with an attendant on staff to handle these matters? How proletarian.
 
09-18-2018 09:39 AM
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robertfoshizzle Offline
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Post: #44
RE: Is UC Marketing/Ticket Office the worst?
The whole UPS vs. FedEx thing always cracks me up. I've had customers over the years complain about all of the shipping carriers at some point...

"Why on Earth did you use FedEx? UPS is far more reliable."
"I can't believe your company is too cheap to use FedEx, as USPS has lost yet another package."
"Why didn't you tell me you don't use USPS? UPS won't deliver to my PO box."

All of the shipping services are fine 99% of the time, but all it takes is one bad experience or a crappy local driver to sour a customer's expectations. Folks don't realize that their problems are generally isolated and not indicative of the entire company.
 
09-18-2018 09:49 AM
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Nobones Offline
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Post: #45
RE: Is UC Marketing/Ticket Office the worst?
I like the UPS guy that delivers all our packages. We talk UC sports all the time. He could not be better. Those big bags of dog food are not lite.
 
09-18-2018 08:15 PM
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UCGrad1992 Offline
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Post: #46
RE: Is UC Marketing/Ticket Office the worst?
Meet Gregory. One of the UC Ticket Office Customer Service Reps. His job is to take care of you and make everything a-oh-kay!

[Image: graphicstock-portrait-of-young-male-cust..._SB_PM.jpg]
 
09-18-2018 09:03 PM
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UCGrad1992 Offline
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Post: #47
RE: Is UC Marketing/Ticket Office the worst?
This is Romell and Diamond Doss when they deal with Gregory - the UC Ticket Office Customer Service Rep...

[Image: Angry-customer.jpg]
 
09-18-2018 09:12 PM
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bearcatmill Offline
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Post: #48
RE: Is UC Marketing/Ticket Office the worst?
(09-18-2018 09:12 PM)UCGrad1992 Wrote:  This is Romell and Diamond Doss when they deal with Gregory - the UC Ticket Office Customer Service Rep...

[Image: Angry-customer.jpg]

That pic is Romell after Gregory asked for $25. I can hear Romell now ... “Gregory I just dropped $460 on Hamilton!! Another $2,000 on a gold plated toilet! How dare you ask me for $25!”
 
09-18-2018 09:16 PM
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