arkstfan
Sorry folks
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RE: Akron/Nebraska cancelled due to storms
(09-14-2018 06:33 PM)Wedge Wrote: (09-14-2018 03:57 PM)AllTideUp Wrote: From a fan's perspective, I'm more upset that they wouldn't refund tickets for a game that didn't get played.
Yeah, that is outrageous. Nebraska's athletic department generates $120 million in annual revenue. They should have issued refunds. Not issuing refunds just generates bad will with the fans who are loyal enough to actually buy tickets.
Nebraska said that if a replacement game is played on December 1, they will issue new tickets only to "season ticket holders and single-game ticket buyers who purchased Akron tickets through Nebraska athletics". In other words, if you bought tickets through Ticketmaster, you don't get a refund and you don't get a replacement ticket. If you bought tickets from StubHub, or directly from a season ticket holder who wanted to scalp their tickets to that game, you don't get a refund or a new ticket, but the season ticket holder who took your money gets replacement tickets for themselves.
The replacement ticket provision is normal. Give the ticket to the party that you have recorded as the purchaser. If the person receiving the replacement sold the ticket, that's between them and the buyer of the secondary market ticket and the secondary market broker.
But no refund if there isn't a game? That's flat insane and for a program that has maintained very high fan goodwill despite disappointing results on the field that is a plan that reeks of arrogance.
When Miami at AState was cancelled, ticket buyers were given multiple options.
They could take a cash refund, they could trade the ticket for other football games, they could trade the tickets for a mini-package of basketball tickets, they could have the purchase price credited as a donation to the booster club. I traded my tickets for some hoops tickets.
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09-15-2018 05:27 PM |
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