Anybody know why they charge you $5 to buy tickets online? I wanted to buy in advance after seeing the line last home game, not to mention those who couldn't get in. $10 per ticket, plus $1 each as convenience fee, plus a $5 "order charge." So it costs $27 to buy $20 worth of tickets?

Just be thankful they don't cost as much as stAte tickets.....

just be glad you aren't buying the tickets through ticketmaster, they charge you an arm and a leg for service charge/convenience charge/internet usage charge/add more extra charges/charge here/and a charge there. adding up all the extra charges, it would be $10 to $20 more added to ticket price

(10-10-2014 07:19 PM)cwise Wrote:  Anybody know why they charge you $5 to buy tickets online? I wanted to buy in advance after seeing the line last home game, not to mention those who couldn't get in. $10 per ticket, plus $1 each as convenience fee, plus a $5 "order charge." So it costs $27 to buy $20 worth of tickets?

I was curious too. $10 = $13.50. Fine print, I assume.

(10-10-2014 08:15 PM)tnzazz Wrote:  

(10-10-2014 07:19 PM)cwise Wrote:  Anybody know why they charge you $5 to buy tickets online? I wanted to buy in advance after seeing the line last home game, not to mention those who couldn't get in. $10 per ticket, plus $1 each as convenience fee, plus a $5 "order charge." So it costs $27 to buy $20 worth of tickets?

I was curious too. $10 = $13.50. Fine print, I assume.

Seems like they'd encourage people to order online???

(10-10-2014 08:42 PM)Marc Mensa Wrote:  

(10-10-2014 08:15 PM)tnzazz Wrote:  

(10-10-2014 07:19 PM)cwise Wrote:  Anybody know why they charge you $5 to buy tickets online? I wanted to buy in advance after seeing the line last home game, not to mention those who couldn't get in. $10 per ticket, plus $1 each as convenience fee, plus a $5 "order charge." So it costs $27 to buy $20 worth of tickets?

I was curious too. $10 = $13.50. Fine print, I assume.

Seems like they'd encourage people to order online???

how many pro or college team does not charge something extra when purchasing tickets online?

(10-10-2014 08:15 PM)tnzazz Wrote:  

(10-10-2014 07:19 PM)cwise Wrote:  Anybody know why they charge you $5 to buy tickets online? I wanted to buy in advance after seeing the line last home game, not to mention those who couldn't get in. $10 per ticket, plus $1 each as convenience fee, plus a $5 "order charge." So it costs $27 to buy $20 worth of tickets?

I was curious too. $10 = $13.50. Fine print, I assume.

Just go to the ticket office during the week and buy your tickets. Walk ups have always been a major portion of the Tigers crowds. When weather is good and team is winning then be prepared to stand in line.

welcome to 2014

(10-10-2014 07:50 PM)OneShiningMoment Wrote:  just be glad you aren't buying the tickets through ticketmaster, they charge you an arm and a leg for service charge/convenience charge/internet usage charge/add more extra charges/charge here/and a charge there. adding up all the extra charges, it would be $10 to $20 more added to ticket price

Kinky stuff always costs extra.

(10-10-2014 08:42 PM)Marc Mensa Wrote:  

(10-10-2014 08:15 PM)tnzazz Wrote:  

(10-10-2014 07:19 PM)cwise Wrote:  Anybody know why they charge you $5 to buy tickets online? I wanted to buy in advance after seeing the line last home game, not to mention those who couldn't get in. $10 per ticket, plus $1 each as convenience fee, plus a $5 "order charge." So it costs $27 to buy $20 worth of tickets?

I was curious too. $10 = $13.50. Fine print, I assume.

Seems like they'd encourage people to order online???

Have you never bought a ticket online before? Try Ticketmaster, or Vendini or any of them & you'll see it's simply the way it is.

(10-10-2014 07:19 PM)cwise Wrote:  Anybody know why they charge you $5 to buy tickets online? I wanted to buy in advance after seeing the line last home game, not to mention those who couldn't get in. $10 per ticket, plus $1 each as convenience fee, plus a $5 "order charge." So it costs $27 to buy $20 worth of tickets?

A season ticket always gives you an advance ticket, and it's about as cheap as you will find major football tickets.

And I know the lines were long at the last game, but who couldn't get in?

And there is never a dearth of $5-$10 tickets all around the Liberty Bowl, plus free ones on Tiger Lane. And you will almost never have to stand in line if you can find the time to drive over to Normal and buy your tickets directly.

Come on guys....I'd pay $5 not to have to go to the ticket office to get my tickets. But to answer directly, the merchant banker gets about 3% or a flat fee (based upon the contract) for providing credit card service. And the university has to pay for its software development & overhead, so there's a service fee. OR...you could just buy season tickets & not have to worry about it.

(10-11-2014 06:42 AM)Atlanta Wrote:  Come on guys....I'd pay $5 not to have to go to the ticket office to get my tickets. But to answer directly, the merchant banker gets about 3% or a flat fee (based upon the contract) for providing credit card service. And the university has to pay for its software development & overhead, so there's a service fee. OR...you could just buy season tickets & not have to worry about it.

Absolutely correct...but, in fairness, they charge the $5 on season ticket purchases, too. As someone said above, after buying from Ticketmaster, $5 feels like a steal.

The trend of ADVERTISING a product at one price then adding non negotiable fees is a bad one. It will continue if people do not object to it. Ticketmaster gouges, but they advertise that they have added fees.

If you purchase something directly from the event, as opposed to a rocket broker, let the seller know you refuse to pay the service charge...as they make their money by the product...the tickets...itself.

If not, this trend will continue. Note I am not applying this to the third party ticket brokers...but when you buy the ticket from the source..especially in person, their should be no fees. Or they need to be more honest in their pricing promotions.

(10-11-2014 09:41 AM)Mimi Wrote:  The trend of ADVERTISING a product at one price then adding non negotiable fees is a bad one. It will continue if people do not object to it. Ticketmaster gouges, but they advertise that they have added fees.

If you purchase something directly from the event, as opposed to a rocket broker, let the seller know you refuse to pay the service charge...as they make their money by the product...the tickets...itself.

If not, this trend will continue. Note I am not applying this to the third party ticket brokers...but when you buy the ticket from the source..especially in person, their should be no fees. Or they need to be more honest in their pricing promotions.

That's what I think, too.

If you advertise $5 tickets, then don't hit me up for an additional $5 in BS fees. That crap pisses people off. $10 is a bargain for a college football game, so instead focus on the truth.

(10-11-2014 11:24 AM)Marc Mensa Wrote:  

(10-11-2014 09:41 AM)Mimi Wrote:  The trend of ADVERTISING a product at one price then adding non negotiable fees is a bad one. It will continue if people do not object to it. Ticketmaster gouges, but they advertise that they have added fees.

If you purchase something directly from the event, as opposed to a rocket broker, let the seller know you refuse to pay the service charge...as they make their money by the product...the tickets...itself.

If not, this trend will continue. Note I am not applying this to the third party ticket brokers...but when you buy the ticket from the source..especially in person, their should be no fees. Or they need to be more honest in their pricing promotions.

That's what I think, too.

If you advertise $5 tickets, then don't hit me up for an additional $5 in BS fees. That crap pisses people off. $10 is a bargain for a college football game, so instead focus on the truth.

You just don't get it. If you are provided the "privilege" of using a credit card, the merchant banker charges a fee that is deducted from the merchant (UM in this case) before the merchant ever sees your payment. Therefore in order to just get the $5 ticket price, there has to be a service fee to cover the merchant banker charge. Our university also paid someone a substantial fee to write the software to make ticket sales via the internet. And to take sales via the internet, the service has to meet certain privacy criteria (PCI compliance) which requires a security certificate. All of this convenience cost money, therefore the service fee. If you don't like it, then spend your money driving to the ticket office instead.

But the truth is, the university, even with the service charge, will be fortunate to even realize the $5 ticket price given the other costs to offer you the privilege to use the service convenience. This is the definition of petty..........even so, the adage nothing is free when it comes to business applies in this and every other case I know.

We are talking about in person, even cash purchases being stuck with the unadvertised convenience fee.

Nice rant...but oh so off.

Handlin'

(10-10-2014 08:45 PM)ncrdbl1 Wrote:  

(10-10-2014 08:15 PM)tnzazz Wrote:  

(10-10-2014 07:19 PM)cwise Wrote:  Anybody know why they charge you $5 to buy tickets online? I wanted to buy in advance after seeing the line last home game, not to mention those who couldn't get in. $10 per ticket, plus $1 each as convenience fee, plus a $5 "order charge." So it costs $27 to buy $20 worth of tickets?

I was curious too. $10 = $13.50. Fine print, I assume.

Just go to the ticket office during the week and buy your tickets. Walk ups have always been a major portion of the Tigers crowds. When weather is good and team is winning then be prepared to stand in line.

I live in Nashville.

(10-11-2014 06:42 AM)Atlanta Wrote:  Come on guys....I'd pay $5 not to have to go to the ticket office to get my tickets. But to answer directly, the merchant banker gets about 3% or a flat fee (based upon the contract) for providing credit card service. And the university has to pay for its software development & overhead, so there's a service fee. OR...you could just buy season tickets & not have to worry about it.

That makes sense. I didn't really care because it's still a great price, but I did have a wtf moment.