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Athletic ticket office CLOSED until 1/4/16??
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TigerTitan Offline
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Post: #1
Athletic ticket office CLOSED until 1/4/16??
Just called to request an electronic copy of my Birmingham Bowl tickets I'm selling and their recording says they are closed until Jan. 4!! That seems really odd considering we have a home basketball game tomorrow and a bowl game on Wednesday.

I know they will have a Will Call window at Legion Field, but I need help today!

Can anyone offer any advice on what else I can do?

...or am I just SOOL?
(This post was last modified: 12-28-2015 12:10 PM by TigerTitan.)
12-28-2015 11:08 AM
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Penny Lane Offline
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Post: #2
RE: Athletic ticket office CLOSED until 1/4/16??
(12-28-2015 11:08 AM)TigerTitan Wrote:  Just called to request an electronic copy of my Birmingham Bowl tickets I'm selling and their recording says they are closed until Jan. 4!! That seems really odd considering we have a home basketball game tomorrow and a bowl game on Wednesday.

I know they will have a Will Call window at Legion Field, but I need help today!

Can anyone offer any advice on what else I can do?

...or am I just SOOL?

They do this every year. Most poorly ran organization I've encountered other than Comcast.
12-28-2015 12:58 PM
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Brother Bluto Offline
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Post: #3
RE: Athletic ticket office CLOSED until 1/4/16??
(12-28-2015 12:58 PM)Penny Lane Wrote:  
(12-28-2015 11:08 AM)TigerTitan Wrote:  Just called to request an electronic copy of my Birmingham Bowl tickets I'm selling and their recording says they are closed until Jan. 4!! That seems really odd considering we have a home basketball game tomorrow and a bowl game on Wednesday.

I know they will have a Will Call window at Legion Field, but I need help today!

Can anyone offer any advice on what else I can do?

...or am I just SOOL?

They do this every year. Most poorly ran organization I've encountered other than Comcast.

I thought RC was gone?
12-28-2015 12:59 PM
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MemphisFan95 Offline
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Post: #4
RE: Athletic ticket office CLOSED until 1/4/16??
Honestly tweet Dr. Rudd he is very helpful on their
12-28-2015 01:16 PM
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KYTIGER Offline
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Post: #5
RE: Athletic ticket office CLOSED until 1/4/16??
(12-28-2015 11:08 AM)TigerTitan Wrote:  Just called to request an electronic copy of my Birmingham Bowl tickets I'm selling and their recording says they are closed until Jan. 4!! That seems really odd considering we have a home basketball game tomorrow and a bowl game on Wednesday.

I know they will have a Will Call window at Legion Field, but I need help today!

Can anyone offer any advice on what else I can do?

...or am I just SOOL?

Send an email to tigertickets@memphis.edu & Derek, the ticket office manager, will respond right away. This operation isn't as bad as everyone on here makes it.
12-28-2015 01:50 PM
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TIGER7880 Offline
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Post: #6
RE: Athletic ticket office CLOSED until 1/4/16??
(12-28-2015 01:16 PM)MemphisFan95 Wrote:  Honestly tweet Dr. Rudd he is very helpful on their

tweet @UofMemphisPres
12-28-2015 02:13 PM
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TigerTitan Offline
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Post: #7
RE: Athletic ticket office CLOSED until 1/4/16??
Thanks for the advice, guys/gals! 03-thumbsup
12-28-2015 04:27 PM
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21-17 Best Time I Ever Ha Offline
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Post: #8
RE: Athletic ticket office CLOSED until 1/4/16??
I know there are ways around this, but the ticket office should be open when we have a bowl game. Hire a skeleton crew, change holiday schedules around, whatever it takes.

There should be no confusion for fans. JMTC
12-28-2015 05:20 PM
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tigergeorge55 Offline
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Post: #9
RE: Athletic ticket office CLOSED until 1/4/16??
(12-28-2015 05:20 PM)21-17 Best Time I Ever Ha Wrote:  I know there are ways around this, but the ticket office should be open when we have a bowl game. Hire a skeleton crew, change holiday schedules around, whatever it takes.

There should be no confusion for fans. JMTC

I was never confused I was early.
04-cheers
12-28-2015 11:32 PM
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TigerTitan Offline
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Post: #10
RE: Athletic ticket office CLOSED until 1/4/16??
I wrote Derek at the ticket office email address and got an immediate reply from him. He explained:

"We don’t have the ability to send electronic bowl tickets via .pdf, we don’t receive the files to do that. All we have are the physical tickets for this bowl game.

Derek Houtz
Assistant Athletic Director – Ticket Operations & Sales
University of Memphis
901-678-4150
http://www.gotigersgo.com"

No mention/explanation as to why the ticket offices were closed, .....not that it matters much now.
12-29-2015 02:09 AM
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TallTiger Offline
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Post: #11
RE: Athletic ticket office CLOSED until 1/4/16??
Many years ago, the Tigers played Illinois in the Pyramid between Christmas and New Years. A relative was wheelchair bound so I asked for a handicapped ticket with an attendant. They insisted (more than once) these tickets were on the floor. When I got there to will call, we found out the tickets were actually between the two sections and not on the floor. I complained but no response. I haven't trusted them since and get the actual tickets in hand.
12-29-2015 05:57 AM
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