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brovol Offline
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Post: #1
Bronco Insider
I have had the Insider package since I think 2008, with anual renewals. Today i just logged in to confirm all home games with be included. It looks, however, like none of the hockey games will be on the Insider. I assume this is because of the NCHC video deal. This has me mad since i paid for the Insider for the live hockey games. Anyone else just realizing this?
10-10-2014 01:42 PM
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Ubish Offline
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Post: #2
RE: Bronco Insider
you should have gotten an email from NCHC.tv giving you a login to nchc.tv for the remainder of your subscription. My subscription was set to expire in january so I have access until then. Check your spam folder if you didn't see it.

I received the email on september 23rd
(This post was last modified: 10-10-2014 01:55 PM by Ubish.)
10-10-2014 01:53 PM
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brovol Offline
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RE: Bronco Insider
(10-10-2014 01:53 PM)Ubish Wrote:  you should have gotten an email from NCHC.tv giving you a login to nchc.tv for the remainder of your subscription. My subscription was set to expire in january so I have access until then. Check your spam folder if you didn't see it.

I received the email on september 23rd

Really? My problem is that my Insider email address was, until I just changed it today, an old address that I haven’t actually had access to for a couple years. One of those lazy things, where I never bothered to change to my new email because I could still log into the Insider. So they would have sent it to my old email, and now not sure how I would get the information. Any thoughts?
10-10-2014 02:07 PM
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Ubish Offline
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Post: #4
RE: Bronco Insider
the bottom of the email i received from NCHC.tv said

Quote:Should you need any assistance at all with your account, please visit http://www.nchc.tv/page/support

you might be able to contact them and explain the situation. Or you could possibly contact the folks at bronco insider and get them to resend the info to nchc.tv
(This post was last modified: 10-10-2014 02:25 PM by Ubish.)
10-10-2014 02:20 PM
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brovol Offline
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RE: Bronco Insider
Thanks a lot Ubish. I just sent them an email. Hope I'm not a day late and a dollar short.
10-10-2014 02:24 PM
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BaldingBroncoFan Offline
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RE: Bronco Insider
I was just snooping through next weeks Staples ad (Oct 12) and they will have the chromecast device for $28, plus they have a coupon for 20% off. For those of you who haven't jumped on the streaming to your tv bandwagon yet this is a great deal. I use a Roku but plan on picking one of these up for my other tv.
10-10-2014 03:23 PM
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SilentStryk09 Offline
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Post: #7
RE: Bronco Insider
(10-10-2014 03:23 PM)BaldingBroncoFan Wrote:  I was just snooping through next weeks Staples ad (Oct 12) and they will have the chromecast device for $28, plus they have a coupon for 20% off. For those of you who haven't jumped on the streaming to your tv bandwagon yet this is a great deal. I use a Roku but plan on picking one of these up for my other tv.

The chromecast also comes with 3 months of Google music all-access (similar to spotify) and 2 months of hulu plus.
10-10-2014 04:57 PM
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stdatwmu Offline
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Post: #8
RE: Bronco Insider
Yeah, the Chromecast + my phone or tablet + WatchESPN is a glorious way to follow our Broncos on the HDTV.
10-11-2014 06:22 PM
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brovol Offline
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Post: #9
RE: Bronco Insider
NCHCTV never responded to my email. I am pretty ticked.
10-14-2014 11:25 AM
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Ubish Offline
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Post: #10
RE: Bronco Insider
try emailing bronco insider. They might be able to get NCHC to resend the authorization.
10-14-2014 02:44 PM
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flushtheherd Offline
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Post: #11
RE: Bronco Insider
I think I might have double billed myself... I didn't know that bronco insider and NCHC.tv were the same thing... CRAP.
10-15-2014 11:11 AM
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brovol Offline
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Post: #12
RE: Bronco Insider
(10-14-2014 02:44 PM)Ubish Wrote:  try emailing bronco insider. They might be able to get NCHC to resend the authorization.

I did this morning. So far not impressed with customer service anywhere.
10-15-2014 12:13 PM
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brovol Offline
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Post: #13
RE: Bronco Insider
(10-14-2014 02:44 PM)Ubish Wrote:  try emailing bronco insider. They might be able to get NCHC to resend the authorization.

By chance, is NCHCTV using the same login and password as we had for Insider?
10-15-2014 12:15 PM
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BroncoDetroit Offline
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Post: #14
RE: Bronco Insider
Poor customer service! Gee....would one expect anything else? Par for the course...oops say 'curse'...the real world of WMU sports! Fans mean nothing....especially those who faithfully follow from long distances! We don't really matter! You watch....Friday's broadcast will probably get messed up. Anybody want to set the odds?
10-15-2014 01:46 PM
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Ubish Offline
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Post: #15
RE: Bronco Insider
(10-15-2014 12:15 PM)brovol Wrote:  
(10-14-2014 02:44 PM)Ubish Wrote:  try emailing bronco insider. They might be able to get NCHC to resend the authorization.

By chance, is NCHCTV using the same login and password as we had for Insider?

same login but they sent me a password for my account. I assume it was random but you could try it with yours if you want.

it was 170311
10-15-2014 02:07 PM
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brovol Offline
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RE: Bronco Insider
Thanks ubish. Adam bodnar is working in it for me on the insider end. Hope he gets a response from nchctv. Later today I will try that password with my insider login.

I really appreciate your help brother.
(This post was last modified: 10-16-2014 06:36 AM by brovol.)
10-16-2014 06:36 AM
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brovol Offline
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Post: #17
RE: Bronco Insider
NCHCTV gave me a password, so all resoved. Thanks again ubish.
10-16-2014 12:43 PM
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Ubish Offline
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Post: #18
RE: Bronco Insider
no problem, glad it worked out for you!
10-16-2014 01:54 PM
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DesertBronco Offline
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Post: #19
RE: Bronco Insider
I'm going through the same thing now.
10-26-2014 10:29 AM
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