tigerloyal Wrote:Does anyone on hear have the computer service thru them and if so, how do you like it.
THanks in advance.
the computer service is EXTREMELY expensive to get set up...something like $600, i think? the only way it would make sense to do it is if you live wayyyyyyyy out in the sticks, where DSL & cable will not work.
my in-laws in trenton would be about the only people who come to mind that it would make sense for, because they're not even in the city limits, to where it may come their way in the near future.
tigerloyal Wrote:I have had installers tell me to ask for "customer retention." It does the job.
Tell them you are a customer who deserves the same thing given to newbies and if not, you will change to something else. Won't get it all free, but they do give breaks on the service which comes to the same thing.
this is exactly what i did when we made the change to HD. i threatened to leave for dish network's free HD receiver/dvr, and got sent up the line to what i'm guessing was this "customer retention" department.
i wound up getting the receiver knocked down to $100, i think, with free shipping, AND free HD service for a year, which is $9.99 a month. i still pay the extra $5.00 a month for the extra HD channel package, however, (universal HD, etc.) because that was my choice to add on.
it irritated me that you only lease the receivers now as well, but the price of the HD receivers don't make it worth it to me to purchase.