(03-29-2018 09:55 PM)stinkfist Wrote:  

(03-29-2018 09:35 PM)olliebaba Wrote:  

(03-29-2018 02:00 PM)CrimsonPhantom Wrote:  

(03-25-2018 07:50 PM)gdunn Wrote:  The local Firestone here pulled a good one yesterday and today. I went in for an oil change and tire rotation, and they told me it'd be 4 pm. Well I was there alone so I wasn't going to chill for 6 hours so I said what about tomorrow (meaning Sunday). Well if you're here at 8 we'll do our best, we have several appointments tomorrow.

Well now we're in business, I want to make an appointment to have my truck serviced tomorrow. We don't take appointments.

So let that sink in. I asked how the hell can there be appointments if they don't take any. He went into some long BS finally I said I'll see you in the morning.

Got there at 745. First one in line. Old man behind me. I said I need oil change and rotated tires. Guy looks at me and says we'll do our best but there's a bunch of appointments and people ahead of you. I said hey slapdick I'm the first one in line, ain't nobody in front of me. The old man turned around and asked the 3 folks behind us if they had appointments. They all said no. I looked back and said, nobody in front and looks like the appointments lost their spot cause they can't tell time.

An hour later I'm headed home. I asked about those appointments, none had shown up or had cancelled. He figured it'd be best to take care of those who showed up. Told him yep cause if not I got no problem talking to his boss. MF'er sneered and said, I'm the manager. I said ok, but I'll talk to the person that signs your checks. Don't f*ck with me.

Really? The one I take my truck to does appointments.

The Viva Chevrolet dealer takes appointments but their apptmts don't mean squat. I was given an apptment for a certain hour and the guy that comes meet you tells you that it would take at least two hours. So I go to the waiting room seething and I finally after an hour go to the guy and tell him to release my truck that I'm going home. He tells me to wait that they'll try to fix the problem which really would take only ten minutes for someone that doesn't know mechanics. After 15 minutes I get my truck. Man, stupid people. Why do they give you apptments if you have to wait 2 to more hours.

Oh, and that's not the only problem. I called one time asking for an apptmt for an oil change. The girl taking my call tells me that apptments aren't necessary. So I go early and guess what? They ask me if I have an apptment. Are there any smart people in this world anymore.

now you know why I have a chevy mechanic in my pocket via the barter system.....

there are more ways than one to filet that biatch......even when it becomes dull to the senselessness of paying taxes as currently designed......

#kmairs

Agree with you 100% but good or shall I say great mechanics are hard to find. It's like finding a great plumber or electrician. The benefit of going to the dealer is that you have better options of being able to complain to someone for a lousy job. Besides, they work on so many that they can probably do it with their eyes closed. My truck is still under warranty so when that expires who knows I might just "try" to find a great Chevy mechanic otherwise I'll keep taking it to the dealer.